Terms and policies

Accessibility statement

This is the accessibility statement of the Vuolearning organization.

This accessibility statement applies to the Vuolearning service and has been created on 12.11.2020 and updated on 18.11.2020. The service is subject to the Act on the Provision of Digital Services, which requires that public online services must be accessible.

We have evaluated the accessibility of the service ourselves. Testing has been done mostly using the Chrome browser and the Apple VoiceOver screen reader.

Status of the accessibility of the service

The service mostly meets WCAG 2.1 A and AA level accessibility requirements. Known deficiencies have been described below.

Non-accessible content

Known deficiencies

  • Text contrast: The contrast ratio between text and background color may not necessarily meet AA level requirements if a custom theme is used (WCAG 1.4.3)
  • Labels or instructions: Some components in the editor do not yet have proper labels (WCAG 3.3.2)

Content not covered by the legislation

The service contains content created by users or other third parties that have not been produced, funded or supervised by the service provider. This kind of content may not meet the accessibility requirements.

Did you notice an accessibility issue in our service? Let us know and we will do our best to fix the issue

Online form

https://www.vuolearning.com/en/contact

Email

help@vuolearning.fi

Accessibility supervision

If you notice any accessibility issues in the service, let us know about it first. The answer may take up to 14 days. If you are not satisfied with the answer or do not receive any answer within two weeks, you can file a complaint with the Regional State Administrative Agency for Southern Finland. The agency website contains detailed instructions about how to file a complaint and how the issue is handled (the website is in Finnish and Swedish only).

Con­tact infor­mation of the su­per­vis­ory au­thor­ity

Regional State Administrative Agency for Southern Finland
Accessibility supervision unit
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
phone number exchange 0295 016 000